MORE FLEET MANAGEMENT FEATURES
Staff management
- Multi-level role system
- Internal task management system
- ERP for internal staff
Multi-level role system
Fine-grained access control across data, actions and approvals is essential for secure and transparent fleet operations.
MyTaxiCRM supports a flexible multi-level role system that allows fleet owners to define permissions, responsibilities and approval rights for different employee roles, ensuring operational security and clear separation of duties.
Because MyTaxiCRM is fully web-based, no IT infrastructure of your own is required: you simply grant the required permissions to your managers, and they work in the system from a browser. Drivers, in turn, use their own personal workspace, accessible anytime from a smartphone.
Role-based access is part of a broader approach to data security. MyTaxiCRM uses mandatory two-factor authentication (2FA), automatic backups and “Amazon Web Services” (“AWS”) cloud infrastructure with ISO 27001, SOC 2 and PCI-DSS certification, while data is stored in European data centers in compliance with GDPR.
Business consulting services for car fleets
Just starting your journey in the fleet business or looking for expert input to refine existing processes? We can help you design operational workflows, improve efficiency or validate key decisions based on real-world experience.*
Our team brings hands-on expertise from managing our own fleet, combined with insights gained through close collaboration with partner fleets across different markets and operating models. This practical foundation is what enabled us to create and continuously evolve MyTaxiCRM – software designed to help fleets build sustainable and successful businesses.
The team behind MyTaxiCRM gained over 8 years of experience managing more than 5,000 cars before switching to pure software development. That is why the system reflects the realities of taxi and ride-hailing fleets – commission-based models, dynamic pricing and settlements with platforms – rather than generic logistics.
Implementation of MyTaxiCRM itself is carried out by our technical team and takes from 3 business days to several weeks, depending on fleet size and business model. It includes setting up platform integrations, migrating driver and vehicle accounts, connecting GPS, training staff and a test run with real operations – all overseen by a personal manager.
* – Consulting services are provided by prior individual agreement.
Custom dashboards
Get exactly the data view your business needs.
If you don’t find the required analytics or visualizations among the standard modules of MyTaxiCRM, we can take your specific requirements into account and create* a fully customized dashboard tailored to your operational and business goals.
In addition, MyTaxiCRM supports integration with third-party BI tools you may already use, such as “Looker Studio”, “Power BI” or “Tableau”, allowing you to combine fleet data with existing analytics ecosystems.
Standard reports already include pre-set templates that are the most informative for a fleet business – driver’s log, vehicle utilization, downtime, income broken down by category and source – with multi-level filters and data export. Since MyTaxiCRM consolidates data from ride-hailing platforms, GPS tracking, schedules and finances, custom dashboards can bring operational and financial indicators together in exactly the view your management needs.
* – Such services are provided by prior individual agreement.