INTEGRATIONS & API FOR TAXI FLEETS
Ride-hailing platforms, specialty e-hailing services and other demand providers
MyTaxiCRM provides fully automated integration with fleet accounts on platforms such as “Uber”, “Bolt”, “Freenow”, “Careem” and “Yango”, as well as niche and high-tier services including “Blacklane”, “Wheely”, “Zed” and “Heetch”.
This approach allows fleets to work with consolidated data from multiple providers in one system – compare performance metrics, monitor results, test different operational strategies and choose the most efficient cooperation models.
MyTaxiCRM also supports real-time synchronization of vehicle and driver statuses from platform accounts and enables selected platform-related settings to be managed directly within the CRM (for example, permissions for accepting cash trips), without switching between multiple external dashboards.
Through direct API integrations, MyTaxiCRM synchronizes driver and vehicle records, trips and their statuses, generated earnings, platform commissions and detailed statistics in real time. You manage all connected platforms from a single dashboard, compare the performance of different platforms and driver models, and receive consolidated reports from all services at once.
Platform demand can also be combined with your own. The built-in “MyTaxiRides” dispatch module (formerly “Office Trips”) processes corporate orders and orders received outside ride-hailing platforms: managers work directly in the MyTaxiCRM panel, while drivers fulfil these trips in their personal cabinet app. This helps diversify income without developing your own dispatch software.
Beyond the ready-made integrations described on this page, MyTaxiCRM offers its own API for connecting other software and services. In certain markets, data exchange with regulatory services is already in place – for example, toll road costs are automatically included in trip costs and flexibly distributed. Fleet data can also be combined with third-party BI tools such as “Looker Studio”, “Power BI” or “Tableau”.
- GPS tracking and monitoring
- Fuel and maintenance
- Payment and accounting
- 2-way communication platform
GPS tracking and monitoring
MyTaxiCRM provides real-time tracking of fleet vehicles on an interactive map, using GPS data from third-party providers such as “Mapon”, “DT” and “Wialon”, as well as technical data obtained via the CAN bus.
In addition, we offer our own integrated solution – “MyTaxiGPS”, fully optimized for fleet operations.
This allows you to monitor vehicle location, speed and sensor readings, including driver or passenger presence detected via seat sensors. All this information is visualized on a dedicated system page — “Live Map”, enriched with integration statuses, sensor data and operational context, enabling fast and informed management decisions.
GPS data is valuable far beyond location. Comparing actual routes with order data (pickup and destination points) helps identify vehicle misuse, illogical routing or unauthorized work for other dispatchers, while mileage-based metrics help control overruns and the limits of personal use agreed with drivers. Combined with “MyTaxiRides”, GPS data also enables faster and more accurate selection of the nearest available driver.
The setup works for any fleet model – shift-based crews, one driver per car or rental. If you do not yet have a hardware provider, we will help you select and integrate the optimal GPS solution; the details are covered on our GPS tracking and monitoring page.
