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Driver Management

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Driver entity management

All information about each and every one of your drivers in one place. MyTaxi CRM allows you to input, update, track and store a wide variety of information about drivers.
Work with static identification data

In the account of a specific driver, you can:

Work with static identification data

Photo of documents, information about the person (full name, age, gender, DOB).

Set up initially and account for individual terms of cooperation with a person

Taking into account the peculiarities of the chosen organizational and financial model of your business: renting model, percentage split model etc.

Elements of financial accounting and control.

Drivers' performance monitoring

An advanced and detailed system of filters for every aspect of your fleet driver's interaction with ride-hailing platforms, even if you work with several at the same time. 

 

MyTaxi CRM is able to conveniently present information about the engagement and productivity of each driver with whom you operate for further analysis and influence: metering and indicators of online hours (both according to platform data and real readings of the linked car), trips by status and order categories; start and end times (shift start/end), statuses of driver/passenger presence in the cabin, currently active and available ride-hailing platforms. Our system is able to process and take into account many factors at the same time.

Drivers' performance monitoring
Onboarding funnel

Onboarding funnel

Owning machines is only half the story. Someone should drive them. That's why we have an internal driver search, accounting, and engagement module for your fleet, so you always have enough drivers and reduce inefficient vehicle downtime.

 

Fill your funnel via call-centre, manage leads through statuses and hiring supervision, and even control the cost of acquisition.

Candidate and Driver Blacklist

Candidate and Driver Blacklist

It is better to refuse certain hotheads right away. Thanks to the so-called "black list", you can avoid the troubles that can be expected if you let a person with a previous record of problems behind the wheel of your car.

 

For this purpose, we have a convenient tool for collecting relevant information from partner fleets with the ability to provide characteristics and comments.

Driver-to-management queries processing system

Often, a driver wants to report a problem or resolve a situation while on the road. Yes, you could just make a phone call - but when there are hundreds of requests, you need a clear path to ensure that the information doesn't get lost along the way. 

 

This is where our built-in system for creating and transferring driver requests to management personnel, followed by selecting the responsible party (according to their role or authority), and accounting and monitoring the effectiveness of the execution of tasks.

 

Just keeping in mind who has a flat tire is clearly not the best option.

Driver-to-management queries processing system

Driver portal

Separate system UI access for your drivers, where each of them can control the elements of interaction related to the fleet: agreed terms of cooperation, information about individual earnings and expenses, additional bonuses and/or discounts from partners, various limits, the history of car transfer reports, and much more. 

 

We provide this so that your drivers are fully informed and you are protected from misunderstandings.

Driver portal